When will I receive my order?

Royal Mail First Class Signed for: This services promises deliveries within 2-4 business days. The tracking code issued is ONLY updated when the parcel is delivered. This is the service we use to deliver your product.

There are other mailing options available and if you are interested in using them please contact us.

Royal Mail Next Day Special Delivery (Mon-Fri): This service promises to deliver parcels the next working day before 1:00 pm (Mondays to Fridays). There are certain locations - usually remote areas - where Royal Mail may take a day longer to deliver. Tracking codes are updated at each stage of the journey of the parcel.

Royal Mail Next Day Special Delivery (Mon-Saturday): This service promises to deliver parcels the next working day before 1:00 pm (Mondays to Saturdays). There are certain locations - usually remote areas - where Royal Mail may take a day longer to deliver. Tracking codes are updated at each stage of the journey of the parcel. Use this code if you need to receive your order on Saturdays. 

International Europe:  Deliveries to any European country are made by Royal Mail International service and can take up to 10 days.

International USA & Canada:  Deliveries to anywhere in North America are made by Royal Mail International service and can take up to 2 weeks

International Middle East & Africa:  Deliveries to any ME & A countries are made by Royal Mail International service and can take up to 2 weeks.

How do I know if my parcel has been shipped?

Under normal conditions all orders received before the daily cut-off will be fulfilled and dispatched before 15:00. You will receive an email confirming your order has been shipped with a link to track your order. This link is usually activated by the Post Office no later than 18:30 the same day.

During periods of high demand or seasonal holidays The CBD Flower Shop may bring the cut off earlier in the day and you should always double check while you are reviewing the Shopping Cart in case the time has been amended.

Will CBD help me with my illness?

All our products are sold as food or food supplements. Despite this many of our customers use our products in conjunction with illnesses and we always recommend informing your medical consultant first. 

Will I get high?

The high most people attribute to cannabis comes from a compound found in the plant called THC. This compound is either untraceable in our products or falls below the legal requirements within the UK. The result you may experience from CBD Flower buds is relaxation throughout the body but no impairment or change in psychoactivity. 

Is CBD legal?

You can rest assured that all our products are 100% legal within the UK and most of Europe. Hemp product with traces of THC IS NOT A CONTROLLED DRUG IN ANY KIND OF WAY - It’s called Industrial Hemp.

In the UK all CBD Hemp Flower / Hash must be retailed as "not intended to heat or consume" to lawfully meet limb (a) of the exempted product criteria by definition of regulation 2 of the MDR 2001.

What are Terpenes?

These are plant hydrocarbons, derived from cannabis, natural fruits and vegetables. Simply, they are the aroma of specific strains of cannabis. Customers who purchase these are looking to get the most out of their CBD products by enhancing the "entourage effect", a recent finding by scientists in Israel. They are fluid in nature and can be diluted into vapes, drinks, and diffusers or even applied topically onto the temporal bone. Certain terpenes are well suited for relaxation, whereas others are more appropriate for energy stimulation.

What is CBD oil?

CBD oil is a liquid that typically contains 2 things: a carrier oil (e.g. coconut oil) and cannabinoids (CBD). A carrier oil is needed because cannabis is fat soluble by nature. In order for our bodies to fully absorb CBD, we need an oil to accompany it. The fact that it is already infused in oil and ready to consume with no other steps makes CBD oil the most convenient way to administer CBD. 

What is a concentrate?

Concentrates come in the form of a paste, wax. Typically, they contain a higher CBD content than the oils and can be more appropriate for customers looking to take high levels of CBD every day. They tend to not be oil infused, and should therefore be consumed with a fat on the side. This can be done simply by swallowing a tablespoon of coconut oil after holding the concentrate under your tongue for 30 seconds. 

What do you do with CBD crystals?

CBD crystals are one of the most versatile CBD products. They are both fat and water soluble, and can therefore be dissolved into drinks, or added to oils for cooking or vaping. They contain only one cannabinoid from the plant, CBD, and are completely isolated from all other plant compounds. This makes them 100% THC-free. If you intend to add them into drinks, simply stir them into the drink of your choice. If you are looking to make edibles, first mix the crystals into your cooking oil, and then proceed with your usual cooking routine. 

How much CBD should I take?

Unfortunately we are limited in what we can say when asked this question. This is partly due to the legality of offering such advice, and also because each person responds very differently to different doses of CBD. Here are two approaches you might find useful to determine your dose:

  1. Start off by flooding your system with a high concentration of CBD, and over time decrease your dose. If the desired effects continue to present themselves after the dose has been decreased, it's likely that you don't need to take such a high concentration and can continue to decrease your serving size until the desired effects discontinue. At this point you should know what your dose looks like. 
  2. Start off by taking a low concentration of CBD and continuously increase this serving until desired effects are noticeable. This will help determine what an appropriate daily serving of CBD is for yourself. 

The first option tends to be more popular among our customers since they are more likely to realise immediate results with the product. 

Can I return my order?

Returns are only accepted if a fault is from our site, such as the wrong item being sent to you, or if the item has been damaged in the post. To get your refund the item needs to be sent back in an unopen, unused form. To do this contact us immediately at [email protected]

Do your products have a lab testing certificate?

The CBD Flower and CBD Bud is hemp derived, non-psychoactive, THC Free* and EIHA EU Certificate Strains.

Industrial Hemp is not Marijuana! All our CBD Flowers and CBD Bud are grown under government licenses in Italy or Switzerland. We have laboratory reports.

Our CBD Flowers and CBD Bud are named after popular Cannabis Strains with similar appearance and smell; they are not related.

*All Total THC Levels are under 0.2%.